Deploying Innovative Operational AND Organisational Good Practices to Achieve and Sustain Business Performance Excellence.

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Hourly Schedule

Day 1

08:00 - 10:00
The Failure of 'Traditional' Performance Management
10:00 - 10:15
Coffee Break
10:15 - 12:00
Innovation Management
12:00 - 13:00
Lunch Break
13:00 - 15:00
Interactive exercise: Supply Chain Optimisation
15:00 - 15:15
Coffee Break
15:15 - 16:00
In Summary: Lean Management in 5 steps
16:00 - 16:30
Application of these 5 steps to the participants' own situation

Day 2

08:00 - 10:00
Organisational Excellence: Towards a Mindset for Operational Excellence
10:00 - 10:15
Coffee Break
10:15 - 12:00
Building Towers: getting to see another's point of view
12:00 - 13:00
Lunch Break
13:00 - 15:00
Alignment: alternative decision-making process in complex situations where bottom-up support is important
15:00 - 15:15
Coffee Break
15:15 - 16:30
Lessons Learned & Application to own working environments