Deploying Innovative Operational AND Organisational Good Practices to Achieve and Sustain Business Performance Excellence.

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Hourly Schedule

Day 1

07:30 - 08:00
Meet the Participants
08:00 - 10:00
The Failure of 'Traditional' Performance Management
10:00 - 10:15
Coffee Break
10:15 - 12:00
The principles of innovation Management were first conceived and developed at Toyota Motor Company.
12:00 - 13:00
Lunch Break
13:00 - 15:00
Possible solutions will be developed and implemented, demonstrating how quickly significant improvements in performance (by implementing innovative practices) can be achieved through team discussion and collaboration.
15:00 - 15:15
Coffee Break
15:15 - 16:00
Streamlining the Value Stream: learning how to use value stream maps to create macro-level workflows and micro-process workflows.
16:00 - 16:30
Preparation and presentation of an action plan for implementation

Day 2

08:00 - 10:00
The previous exercises demonstrated the power of a working team discussing together the issues they faced throughout a supply chain and collaborating towards a better work process.
10:00 - 10:15
Coffee Break
10:15 - 12:00
The need for, and power of productive conversation, given different viewpoints on the same 'tower' (i.e. situation).
12:00 - 13:00
Lunch Break
13:00 - 15:00
How consensus or even majority agreement result in inevitable waste caused by endless discussion.
15:00 - 15:15
Coffee Break
15:15 - 16:30
Hotels & Hospitality, Estate Agencies & Property Development, Companies, Manufacturing Companies, Services Companies