Addressing the Ongoing Economic Crisis: Embracing Industry 4.0 Advanced Digital Technologies
Instructor
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Sanjay NadkarniDirector of Innovation & ResearchDr. Sanjay Nadkarni is currently the Chief Innovation & Strategy Officer at Arabian Falcon Holding in the UAE. Prior to taking on this role, from 2009 to 2022, he was Director of Innovation & Research and Associate Professor at the Emirates Academy of Hospitality Management , a strategic business unit of Jumeirah Group/Dubai Holding.
Sanjay’s domain interests are in the convergence space of digital innovation and sustainability in the services sector. His portfolio comprises academic and applied research, advisory and consultancy assignments for corporate, government and multilateral agencies. His pedagogic practice includes visiting professorships at premier academic institutions in Asia and Europe. He is also a verified Dubai Futures Research Contributor and a Non-resident Fellow of Trends Research & AdvisoryThink Tank. The recognition of his work is reflected in the awards and citations of merit he has received.
Sanjay’s focus is on developing and co-creating applied research and strategy frameworks that have tangible impact on industry and society. He is passionate about using innovation frameworks for leveraging Industry 4.0 and democratizing AI and data science to benefit small & micro-businesses and enjoys mentoring in digital and social entrepreneurship.
The COVID-19 crisis has introduced uncertainties that continue to affect businesses worldwide, prompting a critical need for adaptation and resilience. In Cyprus, where the economy is largely driven by micro, small, and medium-sized businesses (MSMBs), particularly in hospitality and travel-related sectors, the impact has been profound. The recent pandemic and ongoing conflicts, such as the Ukrainian war, have further exacerbated challenges in these vital industries.
Amidst this backdrop, the service industry faces an unclear “new normal,” necessitating innovative approaches to regain competitiveness and sustainability. Industry 4.0 platforms and advanced digital technologies offer transformative opportunities to disrupt and reengineer business activities. These technologies can foster the development of innovative products and services that are crucial for navigating and thriving in the current economic landscape.
Join us to explore how Industry 4.0 can be leveraged as a strategic tool to navigate economic uncertainties, foster innovation, and drive business transformation in Cyprus and beyond.
- • Understanding Industry 4.0: Explore how advanced digital technologies can reshape business activities and methodologies.
- • Disruption and Innovation: Discuss the role of Industry 4.0 in driving innovation and creating new market opportunities.
- • Sector-specific Challenges: Address the unique challenges faced by MSMBs in hospitality and travel-related services.
- • Resilience and Adaptation: Learn strategies to enhance competitiveness and ensure business continuity in times of crisis.
- • Future Outlook: Strategize on leveraging digital advancements to achieve sustainable growth and economic resilience.
This seminar is designed for:
- • Private Sector Owners: Individuals who own businesses in the services sector, particularly in hospitality and tourism.
- • Managers and Supervisors: Those responsible for overseeing operations within businesses such as bars, cafés, car rentals, event organizers, hotels, holiday rentals, tour operators, and travel agents.
Target Sectors: Specifically, owners, managers, and supervisory staff from small & medium-sized enterprises (SMEs) and large businesses within the hospitality and tourism industry and its related sub-verticals.
This program provides valuable insights and strategies tailored to enhance operational efficiency and strategic decision-making in the dynamic services sector, ensuring sustainable growth and competitive advantage.
Recent Program Participants
Hourly Schedule
Day 1
- 07:45 - 09:45
- IoT Hotel of Things
- IoT Hotel of Things Demo 1
• Voice assistants for hotels
• No touch interface with sensors
• Role of AI
IoT- Hotel of Things Demo 2
• Hotel of Things
• Sensor integration for touchless protocols
- 09:45 - 10:00
- Coffee Break
- 10:00 - 12:30
- Practical Implications of the Use of IoT and Big Data in Hospitality
- • Technology infrastructure
• Business models, security and standardization
• Synthesizing IoT applications in hospitality
• Big Data and hospitality converge
• Covid Protocols Guest Feedback and Satisfaction (demo)
• Touchless feedback
• Social media sentiment
• Real time survey analytics
- 12:30 - 13:30
- Lunch Break
- 13:30 - 14:30
- Activity
- Identify use cases for smart voice assistants specific to your business. Justify the use cases from the perspective of GDPR compliance.
- 14:30 - 14:45
- Coffee Break
- 14:45 - 16:15
- Tech Innovations for Food & Beverage Industry
- • Robo chefs and servers
• Blockchain for food safety
• End-to-end process automation
Day 2
- 07:45 - 09:45
- Seminar overview
- • Digitizing at speed and scale!
• Digital strategy in a time of crisis.
• The digital agenda for recovery.
- 09:45 - 10:00
- Coffee Break
- 10:00 - 12:30
- Case Study 1: Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice.
- Show how to:
• Improve business interaction
• Achieve the speed and agility that cloud platforms offer
• Define and optimize customer journeys
• Appoint knowledgeable decision makers as product owners for each business capability.
- 12:30 - 13:30
- Lunch Break
- 13:30 - 14:30
- The Hotel Tech Stack
- • Tech touchpoints
• PMS and PoS
• Agile Solutions and innovation opportunities
- 14:30 - 14:45
- Coffee Break
- 14:45 - 16:15
- Agile PMS Demo in Post Covid Context
- • Mobile first PMS
• Securing hygiene protocols efficiently with PMS
Terms and Conditions
The above seminar is fully subsidized by HRDA on the condition that the following criteria is stringently adhered to:
1. Cameras and microphones must be open for the duration of the seminar.
2. Participation for the whole seminar must exceed 75%.
3. 1 device per person must be used.
4. You must ensure you check in punctually at the beginning of the seminar and check out at the end of each day.
5. You are obligated to participate in the follow up onsite 4 Hour visit and you must ensure you check in and check out promptly.
In the event the criteria is not fulfilled satisfactorily and you are rejected by HRDA, please note that you as an individual or your company will be liable to pay the participation fee of €1800.
Finally, please see our cancellation policy:
– Cancellations can be accepted up to 5 working days prior to the seminar without penalties. For any cancellations received after the deadline (or no-shows), the individual or company will be invoiced the full amount per participant.
– Substitutions can be accepted up to 2 working days prior to the seminar without penalties.