Addressing the Ongoing Economic Crisis: Embracing Industry 4.0 Advanced Digital Technologies
Instructor
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Sanjay NadkarniDirector of Innovation & ResearchDr. Sanjay Nadkarni is a recognized expert in the intersection space of open innovation frameworks and human-centered AI, with a specific focus on the services sector. His portfolio includes academic and applied research, advisory work, and consultancy for corporate, government, and multilateral organizations.
A passionate advocate for democratizing access to technology, he champions educational and social entrepreneurship initiatives that empower small and microbusinesses. Sanjay is currently a professor of innovation at the Plekhanov University in Dubai and heads up innovation and research at Vienna based Thinkers Garden. He is also a co-founder of Hoick, a sentiment mining deep-tech startup. He has been a consultant and facilitator at Digipro since 2015.
Instructor
-
Sanjay NadkarniDirector of Innovation & Research
Dr. Sanjay Nadkarni is a recognized expert in the intersection space of open innovation frameworks and human-centered AI, with a specific focus on the services sector. His portfolio includes academic and applied research, advisory work, and consultancy for corporate, government, and multilateral organizations.
A passionate advocate for democratizing access to technology, he champions educational and social entrepreneurship initiatives that empower small and microbusinesses. Sanjay is currently a professor of innovation at the Plekhanov University in Dubai and heads up innovation and research at Vienna based Thinkers Garden. He is also a co-founder of Hoick, a sentiment mining deep-tech startup. He has been a consultant and facilitator at Digipro since 2015.
Hourly Schedule
Day 1
- 07:45 – 09:45
- IoT Hotel of Things
- IoT Hotel of Things Demo 1 <br/>• Voice assistants for hotels <br/>• No touch interface with sensors <br/>• Role of AI <br/><br/>IoT- Hotel of Things Demo 2 <br/>• Hotel of Things <br/>• Sensor integration for touchless protocols
- 09:45 – 10:00
- Coffee Break
- 10:00 – 12:30
- Practical Implications of the Use of IoT and Big Data in Hospitality
- • Technology infrastructure <br/>• Business models, security and standardization <br/>• Synthesizing IoT applications in hospitality <br/>• Big Data and hospitality converge <br/>• Covid Protocols Guest Feedback and Satisfaction (demo) <br/>• Touchless feedback <br/>• Social media sentiment <br/>• Real time survey analytics
- 12:30 – 13:30
- Lunch Break
- 13:30 – 14:30
- Activity
- Identify use cases for smart voice assistants specific to your business. Justify the use cases from the perspective of GDPR compliance.
- 14:30 – 14:45
- Coffee Break
- 14:45 – 16:15
- Tech Innovations for Food & Beverage Industry
- • Robo chefs and servers <br/>• Blockchain for food safety <br/>• End-to-end process automation
Day 2
- 07:45 – 09:45
- Seminar overview
- • Digitizing at speed and scale! <br/>• Digital strategy in a time of crisis. <br/>• The digital agenda for recovery.
- 09:45 – 10:00
- Coffee Break
- 10:00 – 12:30
- Case Study 1: Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice.
- Show how to: <br/>• Improve business interaction <br/>• Achieve the speed and agility that cloud platforms offer <br/>• Define and optimize customer journeys <br/>• Appoint knowledgeable decision makers as product owners for each business capability.
- 12:30 – 13:30
- Lunch Break
- 13:30 – 14:30
- The Hotel Tech Stack
- • Tech touchpoints <br/>• PMS and PoS <br/>• Agile Solutions and innovation opportunities
- 14:30 – 14:45
- Coffee Break
- 14:45 – 16:15
- Agile PMS Demo in Post Covid Context
- • Mobile first PMS <br/>• Securing hygiene protocols efficiently with PMS