Integrating Innovation and “Change” in Your Company’s Strategy – A Deep-Dive Through Action Learning.
Instructor
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Philippe LeliaertConsultant/Coach/TrainerDr. Philippe Leliaert is an associate consultant of Ackinas bvba (management consulting group specialising in Process Performance, eLearning and Intellectual Capital Management); senior Organisational Effectiveness Consultant at The Sinclair Group (US-based consulting group specialising in Operational Excellence), senior consultant and member of the Advisory Board at ContentAdvisors (consulting group focused on Knowledge Management), Owner-manager of management consulting firm L-Consult bvba, and co-founder of the international consulting network Syntaxis Networking.
His consulting expertise focuses on organisational development & change as the industrial economy evolves into a knowledge-based economy. He provides management advice at both strategic and operational/implementation levels on the organisational impact of e-Business/the knowledge economy. He further advises on the development, introduction and management of knowledge processes (creativity & innovation; Communities of Practice) as the only sources of sustainable competitive advantage, and on the identification, measurement and management of Intellectual Capital value.
He is active in several European Networks of Excellence related to knowledge & intellectual capital management, including PRISM, NESKEY and KnowledgeBoard. He was recently keynote speaker at the 5th European Conference on Intellectual Capital.
His client list includes, among others:
– Strategy formulation, development, and implementation (using amongst other the Balanced Scorecard model) at Belgacom (telecom operator), Union Minière (non-ferro metals), Siemens Building Technologies (security services), Xylos (IT & Training), BASF (petrochemicals), Ackinas (management consulting),
– process performance measurement & change management at Hays Logistics Europe (logistics), Mercedes-Benz Europa (automotive), Janssens Pharmaceutica and Medochemie Cyprus (pharmaceuticals), Mercator Group (insurance), HP Consulting Europe and BaaN Belgium (IT), Xylos (IT & Training), Telindus (ICT); Telenet Vlaanderen (telecom operator); Kone Europe (elevators); Ericsson Nanjing (electronics); Laiki Bank and Hellenic Bank (financial services)
– Knowledge & Intellectual Capital Management at ODG Toronto (consulting & Value Added Reseller), KBC bank and ING Carlease (financial services), Sharelink Nicosia (financial services), Leptos Cyprus (real estate), Bank of Cyprus and Hellenic Bank (financial services)
This practice-oriented seminar develops participants’ innovation & change management skills and mindsets (attitudes) at the higher levels of management. Following this seminar, participants will deploy innovative practices within their organization’s DNA. These practices will secure sustainability, profitability, growth and business performance excellence as they will enable participants to adopt a total transformation in their business mindset and culture and to embrace – not avoid – continuous innovation and change.
The seminar addresses the needs of SMEs and/or large enterprises Managers, who have decision-making authority to reengineer their company’s processes, products and solutions eithers a result of the ever-changing environment or as a result of the emergence of an unexpected crisis like an economic crisis, the emergence of a pandemic etc.
Specifically, seminar participants can be from IT companies that develop IT products (hardware or software), Educational service providers Health care, Chemical Engineering, and Service production companies that develop innovations (building methods or products) etc. Participants involved in innovative business initiatives like new lines of products or services and the expansion of the company in new markets can benefit greatly from this seminar.
- At the conclusion of the seminar, participants will be able to:
- • Plan for innovation & change while at the same time remaining sufficiently agile to deal with unforeseen events and setbacks (attitude).
- • Identify (knowledge), assess (knowledge) and explain (skill) the key causes & drivers of resistance to change, and how people’s ‘immunity to change’ is like having one foot on a car’s accelerator while the other pumps the brakes.
- • Formulate (knowledge) and choose (skill) appropriate interventions to address such resistance and/or immunity to change.
- • Describe and classify (knowledge) participants’ own attitudes and behaviours regarding innovation & change, and practise (skill) alternative ways of responding instead of reacting.
- • Cooperate productively with others and use group dynamics to resolve and overcome resistance as well as to deal effectively with unforeseen setbacks (attitude).
- • Develop (skill) a strategy of how to effectively reengineer business processes to cater for continuous innovation and change within their organizations.
Recent Program Participants
Hourly Schedule
Day 1 (in-person)
- 07:45 - 09:15
- Introductions and outline of the learning objectives
- - Facts and Figures about Change: Reasons of Failure
- Attitudes to change
- The Process of Change
- The Change Manager’s Toolkit Key Lessons
- 09:15 - 09:30
- Coffee Break
- 09:30 - 12:00
- Change Management Simulation (business game): team exercise.
- A state-of-the-art computer simulation (a.k.a. business game), already used in top business schools and corporate leadership development programs around the world.
- 12:00 - 13:00
- Lunch Break
- 13:00 - 14:00
- Presentation & Discussion of Team Results
- - Lessons Learned (Do’s & Don’ts)
- Team Dynamics: • decision making under pressure; • sensitivity to disagreement, criticism, disengagement; • leadership & followership styles
- 14:00 - 15:30
- Reflection on Organisational Change Dynamics (Action Learning)
- Immunity to Change (Action Learning)
- Fear, Uncertainty, Doubt
- Good reasons to resist
- Immunity to Change: the hidden commitment to keep things as they are
- Understanding the migration process
- 15:30 - 15:45
- Coffee Break
- 15:45 - 16:15
- Insights and skills in the practice of innovation & change management
- (Action Learning)
- The limiting force of own attitudes
- Discover of new mindsets Key Lessons: - The intensive interactive experiences
- The development of the necessary capacities
Day 2 (online)
- 07:45 - 09:15
- Recapitulation of first day; Organisational Change Dynamics
- - Formal vs Informal Structures, and how to leverage these Fair Process: Distributive vs Procedural Fairness (Action Learning)
- Understanding the Psychological Rollercoaster
- 09:15 - 09:30
- Coffee Break
- 09:30 - 12:00
- 7 Building Blocks to effectively Managing Change
- - Change Agents must use and apply the 7 building blocks as foundation for effective change: Vision, Communication, Competence-building, Empowerment, Tools, Plan of Action, Appreciation
- 12:00 - 13:00
- Lunch Break
- 13:00 - 14:30
- Developing innovative products, services
- - Ensuring continuous business growth and success.
- Changes to the main features of existing products, services or methodologies
- Finding new uses for existing products, services or methodologies
- 14:30 - 14:45
- Coffee Break
- 14:45 - 16:15
- Change Management Simulation:
- - Putting all Lessons Learned to the test Lessons Learned & Application to own working environments (Action Learning) • hotels & hospitality • estate agencies & property development companies
SUBSIDY, ATTENDANCE, AND CANCELLATION POLICY
HRDA Subsidy and Seminar Attendance
- A company’s participant is eligible for a subsidy when their Social Insurance and Industrial Training contributions have been settled in full by the time of registration/seminar. In case of ineligibility/disqualification, the company will be invoiced the full amount per participant.
- A company’s participant is eligible for a subsidy if he/she completes an obligatory attendance of 75% during seminar and 100% on the company visit. In case of failure to complete the attendance, the company will be invoiced the full amount, per participant.
Cancellation and Substitution Policy
- Cancellations can be accepted up to 5 working days prior to the seminar without penalties. For any cancellations received after the deadline (or no-shows), the company will be invoiced the full amount per participant.
- Substitutions can be accepted any time prior to the seminar without penalties.
- Τhroughout the seminar participants must have their camera and microphone open, for better communication and as defined by the specifications of HRDA otherwise participants will not be approved by HRDA.