Addressing the Ongoing Economic Crisis: Embracing Industry 4.0 Advanced Digital Technologies

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Hourly Schedule

Day 1

07:45 - 09:45
IoT Hotel of Things
IoT Hotel of Things Demo 1
• Voice assistants for hotels
• No touch interface with sensors
• Role of AI

IoT- Hotel of Things Demo 2
• Hotel of Things
• Sensor integration for touchless protocols
09:45 - 10:00
Coffee Break
10:00 - 12:30
Practical Implications of the Use of IoT and Big Data in Hospitality
• Technology infrastructure
• Business models, security and standardization
• Synthesizing IoT applications in hospitality
• Big Data and hospitality converge
• Covid Protocols Guest Feedback and Satisfaction (demo)
• Touchless feedback
• Social media sentiment
• Real time survey analytics
12:30 - 13:30
Lunch Break
13:30 - 14:30
Activity
Identify use cases for smart voice assistants specific to your business. Justify the use cases from the perspective of GDPR compliance.
14:30 - 14:45
Coffee Break
14:45 - 16:15
Tech Innovations for Food & Beverage Industry
• Robo chefs and servers
• Blockchain for food safety
• End-to-end process automation

Day 2

07:45 - 09:45
Seminar overview
• Digitizing at speed and scale!
• Digital strategy in a time of crisis.
• The digital agenda for recovery.
09:45 - 10:00
Coffee Break
10:00 - 12:30
Case Study 1: Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice.
Show how to:
• Improve business interaction
• Achieve the speed and agility that cloud platforms offer
• Define and optimize customer journeys
• Appoint knowledgeable decision makers as product owners for each business capability.
12:30 - 13:30
Lunch Break
13:30 - 14:30
The Hotel Tech Stack
• Tech touchpoints
• PMS and PoS
• Agile Solutions and innovation opportunities
14:30 - 14:45
Coffee Break
14:45 - 16:15
Agile PMS Demo in Post Covid Context
• Mobile first PMS
• Securing hygiene protocols efficiently with PMS